Free US shipping on orders $80+


(704) 312-2575 Mon–Fri 9–3 ET

DonJoy® Iceman Classic3 Ice Machine

  • Keeps temperatures consistent and accurate
  • Extended cold therapy sessions
  • Many pad sizes, regular or extended hose
  • 6-month warranty

Choose your package

Choose your pad:

Use ice bags instead of loose ice. For daily use, get 8 so 4 are in the machine while the other 4 freeze.

Ships same business day if ordered before noon ET (Mon–Fri).

Free US shipping on orders $80+.

  • Secure checkout
  • 6-month warranty
  • Free US shipping on orders $80+
  • Questions? Call (704) 312-2575
What's Included?

Clear3 pads also fit the IceMan Classic (same pad).

Product Details

DonJoy IceMan Classic3: dependable cold for longer sessions

Built for extended cold sessions at home.

  • Semi-closed loop keeps the cold steady and accurate
  • Many pad sizes, regular or extended hose
  • IceMan Clear3 pads fit the Classic too (same pad)

DonJoy IceMan Classic3 cold ice machine provides a clear advantage. The Iceman Classic provides extended cold for a variety of indications and protocols.

Sizing: Cold Therapy Pads

Universal Pad
Part #11-0679-9-00000
Hose typeRegular hose
Measurement10.85" x 11.34"
Universal XL Pad
Part #11-0681-9-00000
Hose typeRegular hose
Measurement12" x 11.34"
McGuire Knee Pad
Part #11-1268-9-00000
Hose typeRegular hose
Measurement10.85" x 11.34"
Shoulder Pad
Part #11-1334-9-00000
Hose typeRegular hose
Measurement14" x 23" x 12.5"
Small Shoulder Pad
Part #11-1397-9-00000
Hose typeRegular hose
Measurement12.75" x 19" x 12.25"

See all IceMan replacement pads

Videos
DonJoy® Iceman Classic3 Ice Machine video 1
DonJoy® Iceman Classic3 Ice Machine video 2
Shipping

Shipping Information

  • Free US shipping on orders of $80 or more.
  • Orders placed by 12 PM ET, Monday through Friday, ship the same day.
MethodDelivery timeCost
Free Shipping5–7 business daysFree on $80+
Standard3–7 business days$9.99 under $80
Ground3–5 business days$21.99
Express2 business days$36.99 up to 4 lb · $64.99 over 4 lb
Next Business Day1 business day$92 up to 4 lb · $102 over 4 lb

Delivery times are UPS/USPS estimates and aren’t guaranteed. Business days are Monday–Friday and exclude holidays. Your exact options and prices are shown at checkout.

Returns & Warranty

Returns & Warranty

  • Machines come with a 6-month warranty.
  • Machines can’t be returned once they ship.
  • If your machine has a problem, we’ll help you through the manufacturer’s warranty.
  • Call (704) 312-2575 or email cc@coldtherapy.us and we’ll take it from there.
FAQs

Common questions

Quick answers about the DonJoy® Iceman Classic3 Ice Machine. Still have a question? Call (704) 312-2575.

Setup & use

How do I set it up?
Add ice to the fill line inside the cooler. Add cold water to the fill line. Close the lid and lift the handle to lock it. Click the pad hose onto the machine hose until you hear a snap. Plug the power supply into the back of the machine and into the wall to turn it on. To turn it off, unplug it. There is no on/off switch.
Does the IceMan Classic3 have a temperature dial?
No. The IceMan Classic3 has no temperature dial or timer. How cold the water gets depends on the ice. DonJoy says water below 55°F is in the cold therapy range.
How long can I use it each day?
Follow your doctor's instructions. The IceMan is a prescription device. DonJoy says your prescription should tell you how long to use it, how often, and how long to rest between uses.
How do I clean and store it?
Unplug it, unhook the pad, drain the cooler and wipe it dry. Hold the pad with the hose pointing down, press the buttons at the hose end and let the water drain. Hand wash pads with mild soap and warm water and air dry. See our cleaning guide.

Pads & fit

Is a pad included?
Only if you choose one. Pick a pad in the options above, or choose the cooler only if you already have an IceMan pad.
Will these pads fit the IceMan Clear3?
Yes. The IceMan Clear3 and IceMan Classic use the same pads. IceMan pads do not fit Breg or Aircast machines. See our IceMan pad and parts fit guide.
Which pad should I get for my knee?
For the knee, you can choose the McGuire knee pad (open at the kneecap), the Universal pad, or the larger Universal XL pad. Shop IceMan replacement pads, or call us at (704) 312-2575 and we will help you pick.
Can I use two pads at once?
Yes, with the IceMan Y adapter. It lets one IceMan run two pads.

Sizing

Which shoulder pad size do I need?
DonJoy's guideline: the small shoulder pad for a chest under 42 inches, the regular shoulder pad for 42 inches or more. Use the "Find my size" button near the Add to Cart button, or call us at (704) 312-2575.

Ice & water

How long does one fill of ice last?
It depends on how much ice you use and how warm the room is. Check the water and add ice when it melts. More ice lasts longer.
Can I use frozen water bottles?
DonJoy says no. The plastic keeps the ice from cooling the water well, and label paper or glue can get into the hose and pad. You can freeze water in cups or plastic containers and dump the ice blocks in, or use our reusable ice bag packs or reusable ice cubes.
The pad does not feel cold. What should I check?
Make sure the cooler is filled with ice and water and that air is out of the pad. Check that the hose is clicked in, not kinked, and that the pad is not wrapped too tight. Also check the water level and clean the filter cap under the pump.

Safety

Do I need something between my skin and the pad?
Yes, always. Never let the pad touch your skin. Use a barrier, such as IceMan sterile pads. If the barrier gets wet, stop using the machine.
Can I sleep with it on?
Only if your doctor says so. DonJoy says you must be able to check your skin under the pad at least every hour. Stop and call your doctor if you notice numbness, burning, blisters or color changes.

Shipping & warranty

When will my order ship?
Orders placed before 12 PM (noon) ET, Mon–Fri, ship the same business day; orders after noon or on weekends ship the next business day. Free US shipping on orders $80+.
What is the warranty?
The machine has a 6-month manufacturer's warranty; pads (wraps) have a 1-month warranty. Machines and pads are final sale and can't be returned once they ship; if something goes wrong, we'll help you through the warranty. Power supplies can be returned under our Return Policy.

Parts & help

Do you sell a replacement power supply?
The Classic3 uses DonJoy power supply part 25-4041. The 25-4882 power supply for the Clear3 and the original IceMan Classic does not fit the Classic3. Please call us at (704) 312-2575 to order the right one.
Is the Classic3 or the Clear3 better for me?
Both work the same way and use the same pads. The Classic3 has a handle that locks the lid. The IceMan Clear3 has a see-through cooler, so you can see the ice. Call us at (704) 312-2575 if you are not sure.
About Us

About ColdTherapy.us

Our mission is to deliver cost-effective cold therapy to customers of all means throughout the country.

  • Fast, reliable service
  • Orders placed by 12 PM ET, Monday–Friday, ship the same day
  • Free US shipping on orders of $80 or more
Terms of Use

Before You Order

  • Cold therapy should not be used by people with diabetes, Raynaud’s or other vasospastic diseases, cold hypersensitivity, or poor circulation. Please talk with your healthcare provider before you buy.

By placing your order, you agree that:

  • Your physician has prescribed this product for your condition, or you are a qualified medical professional.
  • You will read and follow the manufacturer’s directions that come with the product.
  • Cold therapy pads should never touch bare skin.
  • You will contact your physician right away if you have any unexpected reaction.
  • ColdTherapy.us is a distributor of the product.

Customer Reviews

Based on 63 reviews
90%
(57)
5%
(3)
3%
(2)
2%
(1)
0%
(0)
L
Louis Craver
Poor design

The pad is very hard to fit and give good coverage.The design just doesn't really allow a good tight fit to put ice cold water where you need to have the coverage. I ended up using conventional ice packs

Hi Louis.

Thank you for sharing your feedback on the DonJoy Iceman Shoulder Pad.

We’re sorry to hear that you found it difficult to achieve the coverage and fit you were hoping for. For best results, we recommend following the sizing chart and fitting instructions listed on the product page, which can help ensure a proper, secure fit and optimal cold therapy.

We didn’t receive any communication from you regarding these concerns, but our team is always happy to provide guidance or troubleshooting to help you get the most out of your system.

W
Wm. Teal
Knee replacement

66 years old at time of 1st surgery x2…Highly, highly recommend the DonJoy IceMan for post knee replacement surgery….cube ice was my preference vs. frozen water bottles….i used a wet towel wrap underneath pad as well…good luck..✌🏻

M
Mark Beasley
Absolutely Necessary

Recovering from rotator cuff surgery. This wrap on pad is absolutely necessary—excellent fit if you follow the fit instructions. The pad that comes with the Donjoy Iceman is not sufficient for a total shoulder application. Get this one. Get the 12-pack ice bag packs also. The ability to constantly rotate them through the Iceman is invaluable.

P
Peter Heinz

DonJoy IceMan Classic Cold Therapy System

C
Customer
Great product for arthritic knees!

Easy to set up and use, and my husband loves the pain control pre-surgery! We use small water bottles that we freeze and then use instead of ice, the system retains the cold water for hours, making repeated cold therapy simple and effective!